Privacy Policy
Your privacy and data security are sacred to us
Last updated: January 11, 2025
Our Commitment to Your Privacy
At Nepali Rudraksh Wala Beads and Mala LLP ("we," "our," or "us"), we are committed to protecting your privacy and handling your personal information with the same care and devotion we put into selecting our sacred Rudraksha beads. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
Personal Information
When you make a purchase or contact us, we may collect:
- Name and contact information (email, phone number)
- Billing and shipping addresses
- Payment information (processed securely through our payment partners)
- Order history and preferences
- Communication preferences
Automatically Collected Information
- IP address and browser information
- Device information and operating system
- Website usage patterns and preferences
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Provide customer support and respond to inquiries
- Improve our website and services
- Send you important updates about our products and services
- Comply with legal obligations
- Prevent fraud and ensure security
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing
- Shipping and delivery
- Website hosting and maintenance
- Customer support
Legal Requirements
We may disclose your information when required by law or to protect our rights, property, or safety, or that of our customers or others.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure servers and databases
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Employee training on data protection practices
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
Note: Disabling cookies may affect the functionality of our website and your user experience.
Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications
- Request information about how your data is processed
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Road No. 03, Pratapgarh, Rajasthan – 312605
🕉️ Your privacy is as sacred to us as the Rudraksha beads we offer 🕉️